Stakeholder Engagement

We can help you engage with your customers, employees, investors and other stakeholders in a variety of ways to suit your needs.

Our researchers have an in-depth understanding of specific sectors and the issues they face, allowing us to understand the questions that need to be asked as well as how to create an environment where they can be answered honestly.

Our independent and critical perspective will ensure you don’t just get the answers you want but the answers you need.

Related services include:

  • Surveys
  • Focus groups
  • Interviews
  • Facilitation

 


To talk to us about how stakeholder engagement can help your organisation, call Rob Harrison on 0161 226 2929, or email consultancy@ethicalconsumer.org

With over 25 years experience of offering flexible and creative solutions to businesses and NGOs, our research team can help your organisation to manage risk, get ahead of the curve on sustainability issues and work with consumers to have real impact.


 

Example Work

Lush Cosmetics Staff Survey

In 2014, Lush approached us to do a survey of their global workforce staff. They had requested a detailed, no-holds-barred survey that would give them an honest picture of how staff felt about working for them and what they could do to improve.

We worked with them to develop a set of 68 questions, covering the company, colleagues, values and ethics, communication, pay and conditions, professional development and wellbeing. In the first year of the survey 4,000 people took part. In 2018, this figure was over 10,000.

Ethical Consumer administer the survey and analyse the data. We also provide an independent assessment of what the company is doing well and what it could do better.

The survey was originally intended to be a bi-annual event, but the results were so insightful that it has become an annual event, with results leading to material changes such as pay-rises for staff in certain countries and the establishment of an ongoing system for staff feedback.
 

 

To talk to us about how stakeholder engagement can help your organisation, call Rob Harrison on 0161 226 2929, or email consultancy@ethicalconsumer.org